Every investigation we've published, newest first — each one built on primary documents and classified under our evidence standard.
Grocery delivery company Instacart will refund $60 million to consumers after the FTC alleged the company advertised free delivery it then charged for, and enrolled shoppers into its paid subscription program without clear, informed consent.
Read the full report →When a building switched management companies, some workers had to leave their jobs entirely — not because they weren't wanted, but because a contract clause most of them never saw said so.
Read the full report →Police in Kerala say they dismantled a network that manufactured and distributed nearly 100,000 forged degree certificates linked to 22 universities — with an estimated one million already in circulation. The case is a stress test of how little the credentials behind a name are actually verified.
Read the full report →The login belonged to someone who hadn't worked there in three years. Regulators say Illuminate Education never turned it off — and used it, hackers accessed sensitive records on more than 10 million students.
Read the full report →The company called itself security-first. Regulators say it introduced a known vulnerability into its code, took over a month to notice hackers exploiting it, and never fixed its underlying development practices.
Read the full report →It's not just landlords hiding fees. The FTC is now warning the software companies that power their listings, saying the tools themselves can restrict complete pricing information from ever reaching renters.
Read the full report →The case against Legion Media was sealed when the FTC first shut it down in 2024. More than a year later, the full scope of the settlement is public, and more than 1.2 million consumers are getting checks.
Read the full report →The country's largest apartment manager buried mandatory monthly fees in the fine print while advertising a lower headline rent. Now it must show renters the true total price, and the FTC chairman says a formal rule for the whole industry may follow.
Read the full report →More than a quarter-century after the registry launched, unwanted calls remain one of the most-complained-about problems Americans report to the FTC — and the agency's own numbers show the complaint volume climbing again.
Read the full report →Customers of a handful of popular online fashion brands kept getting charged $49.95 a month for a membership many never realized they'd joined. It took investigators from 33 states working together to reach a settlement.
Read the full report →A federal judge approved a $1.5 million settlement resolving a class-action lawsuit accusing Rust-Oleum of greenwashing — using label terms like 'non-toxic' and 'Earth Friendly' that plaintiffs alleged did not hold up to scrutiny.
Read the full report →A settlement spanning the FTC, 19 states, and California's Attorney General details how a vehicle-donation operator built a national fundraising campaign around breast cancer screening — while directing the overwhelming majority of what it raised to itself.
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