Investigations
Every investigation we've published, newest first — each one built on primary documents and classified under our evidence standard.
Corporations — 14 May 2024 — 7 min read
Ameriprise Financial Services advisors recommended variable annuity exchanges that generated commission income for the firm while imposing surrender charges, new surrender periods, and net financial losses on retirement clients who held the surrendered contracts.
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Corporations — 14 May 2024 — 7 min read
Pacira BioSciences faced FDA enforcement and SEC scrutiny over promotional activities for Exparel that went beyond the drug's approved label indications, and over whether the company's investor disclosures accurately characterized the regulatory risk that off-label promotion created for the company's primary commercial product.
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Corporations — 10 May 2024 — 6 min read
The SEC investigated Westrock Coffee over disclosures made during its special purpose acquisition company merger process, finding that financial projections and customer pipeline claims in investor presentations were not adequately supported by the company's actual contracts, operations, and revenue trajectory.
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Corporations — 9 May 2024 — 7 min read
The FTC found Clearview AI had built its facial recognition database by scraping billions of photos from social media and websites without user consent, and had deceptively restricted individuals' legal rights to access and delete their biometric data — imposing restrictions on how the company can use the data and requiring deletion of data from non-law enforcement sources.
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Corporations — 7 May 2024 — 7 min read
FCA US agreed to pay $305 million and recall approximately 100,000 diesel-powered Jeep Grand Cherokee and Ram 1500 EcoDiesel vehicles after the EPA and DOJ found the company had used undisclosed software to produce lower emissions in testing conditions than in real-world driving.
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Corporations — 1 May 2024 — 7 min read
Visa reports showed up to 40 percent of one client's charges were disputed as fraudulent. American Express directly asked BlueSnap to close the accounts. The FTC says the company kept processing anyway.
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Corporations — 30 April 2024 — 7 min read
The FCC reached a consent decree with CBS Radio over systematic failures to maintain required public inspection files at stations across its national group, finding that the broadcaster had failed for years to upload required documentation demonstrating its service to community needs — a core public interest obligation of broadcast license holders.
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Institutions — 30 April 2024 — 6 min read
The DOJ alleged NextGen Healthcare falsely certified its electronic health record software as meeting federal interoperability and data security requirements while the company knew its products did not fully satisfy those standards, enabling providers to claim incentive payments they were not entitled to.
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Corporations — 29 April 2024 — 7 min read
During the pandemic, a mask was marketed as N95-grade protection. Regulators say it was never actually submitted for the testing that certification requires — and the company only stopped the claim after public backlash.
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Corporations — 25 April 2024 — 8 min read
Consumers searching for their electric or water company found Doxo instead. The FTC says the company knew for years that its ads confused customers into overpaying — and kept running them anyway.
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Fraud & Deception — 24 April 2024 — 7 min read
Consumers thought they had found a government forgiveness program. Instead, the FTC says they paid an $8.8 million junk-fee scheme that never had any real connection to federal student loan servicers.
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Fraud & Deception — 22 April 2024 — 6 min read
The FTC investigated Zerorez carpet cleaning franchises for advertising low per-room prices that bore little relationship to what customers were ultimately charged — with in-home technicians using high-pressure upsell tactics to add treatments and services that substantially inflated the final bill from the amount that attracted the initial booking.
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