Every investigation we've published, newest first — each one built on primary documents and classified under our evidence standard.
LifeLock continued marketing its identity theft protection service using absolute safety claims it had already been prohibited from making in a prior consent order — leading to a $100 million settlement that remains one of the largest ever obtained for violation of an earlier order.
Read the full report →Holiday Inn Club Vacations sales representatives made specific verbal promises about vacation exchange availability, rental income from unused time, and owner exit programs that differed materially from the written contract terms buyers signed — leaving new owners with contracts that delivered less than the sales pitch implied.
Read the full report →MarketStar Corporation operated outbound telemarketing campaigns for consumer brands that called millions of numbers on the National Do Not Call Registry — a systematic pattern of noncompliance that generated an avalanche of consumer complaints and a substantial civil penalty.
Read the full report →Tidewater Behavioral Health submitted Medicaid claims using billing codes that require an interactive audio-video connection for therapy sessions that were conducted as audio-only telephone calls — a systematic billing mismatch that cost Medicaid hundreds of thousands of dollars in inflated payments.
Read the full report →State insurance regulators found Primerica Life Insurance's multi-level marketing sales force replaced competitor policies with Primerica term insurance without adequate suitability analysis — generating first-year commissions for representatives while leaving some customers with less or different coverage than they had held.
Read the full report →Former independent insurance agents and marketing organizations that sold their client books to Integrity Marketing Group allege the company used policyholder data obtained through those acquisitions to market competing products and shift clients to Integrity-affiliated carriers without the selling agents' knowledge or consent.
Read the full report →Lendio marketed itself to small business owners as a neutral marketplace that would find them the best loan terms — while earning lender referral fees that created incentives to steer applications toward paying lender partners rather than toward the objectively best terms available for each borrower.
Read the full report →The pitch promised to settle IRS back taxes for a fraction of what was owed, sometimes before even reviewing a taxpayer's actual situation. Regulators say the operators pocketed tens of millions instead.
Read the full report →For eight years, according to the Justice Department, two contractors used purported service-disabled veteran-owned businesses as fronts to win federal contracts reserved for veterans — while the veterans' companies controlled almost none of the actual work.
Read the full report →DriveTime Automotive, which targets buyers with poor credit who have limited vehicle purchasing alternatives, embedded optional add-on products and undisclosed fees in purchase contracts while using payment-focused sales conversations that obscured the total vehicle cost from buyers with the least negotiating leverage.
Read the full report →The Honest Company built its brand on the premise that its products were free from synthetic chemicals and formulated naturally — then included synthetic compounds in formulations that its marketing had led health-conscious consumers to believe were not present in its products.
Read the full report →The SEC alleges a Texas man raised over $12 million from roughly 150 investors by promising proprietary AI trading bots running high-frequency crypto arbitrage. The complaint says the technology and the returns were both fictions.
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