Corporations

National Western Life: The Annuity Insurer the SEC Found Misrepresenting Variable Product Fees in Customer Disclosures

The SEC found that National Western Life's variable annuity disclosures materially understated the cost to customers of maintaining the products over time, including surrender charges and ongoing fee structures that were described in ways the agency concluded were misleading to retail investors.

National Western Life Insurance Company, a major issuer of life insurance and annuity products, agreed to a Securities and Exchange Commission settlement resolving charges that the company's variable annuity prospectuses and customer disclosure documents materially understated or obscured the fees and charges applicable to the products — including surrender charges that could significantly reduce the value available to customers who needed to access their funds before the end of the surrender period, and ongoing fee structures that compounded to substantially reduce long-term investment returns.DOCUMENTED

Variable annuities are registered securities sold under a prospectus, which means issuers face both the insurance regulatory requirements applicable to annuity products and the securities disclosure requirements enforced by the SEC. The SEC's action against National Western focused specifically on the adequacy of the securities disclosure — whether customers reading the company's prospectuses and other offering documents received an accurate and complete picture of what the products would cost them.

Key facts
  • National Western Life settled SEC charges over materially inadequate variable annuity fee disclosures.
  • Surrender charges were disclosed in ways the SEC found did not clearly convey their impact on accessible value.
  • The variable annuity prospectuses were the primary disclosure mechanism reviewed by the SEC.
  • The SEC's settlement required improved disclosure practices and a civil monetary penalty.
  • Variable annuities are registered securities subject to full SEC disclosure requirements.

Why Variable Annuity Fee Disclosure Matters

Variable annuities are among the most complex retail investment products sold in the United States, combining an insurance component — typically a death benefit guarantee or optional living benefits — with an investment component that allows the customer to allocate premiums among underlying investment subaccounts. The cost structure of variable annuities reflects this complexity: in addition to the investment returns and losses generated by the subaccounts, customers pay insurance charges for the annuity wrapper, mortality and expense risk charges, administrative fees, subaccount management fees, and potentially additional charges for optional riders. These costs layer on top of each other and, when totaled, can represent a substantial annual drag on investment performance.REVIEWED

Surrender charges — penalties assessed when a customer withdraws funds within a specified period after purchasing the product — add another dimension of cost that is particularly significant for customers who purchase annuities and then face unexpected financial needs. A variable annuity with a seven-year surrender period and a surrender charge starting at seven percent and declining one percentage point per year represents a meaningful restriction on the customer's access to their own funds for the duration of the surrender period. The SEC's concern in the National Western case was whether customers reading the company's disclosures received a clear, accurate understanding of these charges and their potential impact.DOCUMENTED

The Disclosure Failure

The SEC's investigation found that National Western's variable annuity disclosures presented fee and charge information in ways that the agency concluded did not allow customers to clearly understand the total cost of the products they were purchasing. Fee information was presented in a manner that did not facilitate easy aggregation of all applicable charges, making it difficult for customers to calculate the total annual cost of ownership. Surrender charge schedules were disclosed but were not presented with sufficient clarity about their application in circumstances where customers might need to access funds for legitimate financial needs.REVIEWED

The disclosure failure identified by the SEC did not require proof that National Western intended to deceive customers — the securities laws' disclosure requirements are objective standards that apply to the adequacy of the information provided, not solely to the intent behind it. A prospectus that technically discloses all required information but does so in a manner that makes the practical significance of that information difficult to understand may still fall short of the clarity standard the SEC enforces. The National Western settlement reflected the agency's conclusion that the company's disclosures fell short of that standard.

A fee that appears in a prospectus but is presented in a way that makes its cumulative impact opaque is not the same as a fee that is clearly disclosed. The law requires the latter.

The Retail Investor Impact

Variable annuities are frequently purchased by retail investors approaching or in retirement who are prioritizing capital preservation and guaranteed income components over maximizing investment returns. These investors may be particularly sensitive to the fee structures of the products they purchase, because the ongoing charges directly reduce the value available to them and the returns their invested assets generate over time. An investor who purchases a variable annuity without a clear understanding of its total cost of ownership may be making an allocation decision that does not serve their financial interests — even if the product is not otherwise inappropriate for their situation.DOCUMENTED

The SEC's enforcement focus on variable annuity fee disclosure reflects the agency's broader concern about the retail investor population that purchases these products. Because variable annuities are sold primarily through insurance agents and financial advisors rather than directly by customers acting on their own, customers typically depend on intermediaries to explain the products' cost structures. When those explanations are not supported by clear disclosure documents, the risk of customer misunderstanding is elevated — and the harm from that misunderstanding can be durable, because the surrender charges that restrict customers' ability to exit products that were unsuitable lock them into the financial consequences for years.

Practical Guidance for Annuity Purchasers

Customers considering variable annuity purchases can protect themselves by requesting explicit answers to a specific set of cost questions: What is the total annual cost of the product as a percentage of account value, including all insurance charges, subaccount management fees, administrative fees, and any rider charges? What is the surrender charge schedule, and what percentage of my account value would I lose if I needed to access the full account balance today? Is there any provision for fee-free withdrawals during the surrender period, and if so, what are the limits? These questions, asked directly and answered in writing, provide a clearer cost picture than prospectus language alone — and any advisor who resists answering them clearly is a signal that the product's fee structure may not hold up well to scrutiny.

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